Frequently Asked
Questions?

TIKI allows you to send money internationally through our secure platform. Simply create an account, verify your identity, add a recipient, and send money directly to their bank account or mobile wallet.

TIKI currently supports money transfers from the UK to Nigeria and Gambia, with plans to expand to more African countries soon.

Download the TIKI app, create an account, complete verification, add your recipient's details, enter the amount you want to send, and confirm the transaction.

Yes, TIKI allows you to set up recurring transfers so you can automatically send money on a regular schedule.

TIKI offers competitive transfer fees that vary depending on the amount and destination. You can see the exact fee before confirming your transfer.

TIKI uses real-time exchange rates to convert your money. The exact rate will be shown before you complete your transaction.

A TIKI wallet is your digital account where you can store funds, manage transactions, and send money to recipients.

You'll need a valid government-issued ID (passport, driver's license, or national ID card) and proof of address to complete verification.

For security and regulatory compliance, you must complete verification before you can send money through TIKI.

KYC verification typically takes 24-48 hours. You'll receive a notification once your account is verified.

You can reach our customer support team via email at support@tiki.com or through the in-app chat feature.

Yes! TIKI offers a referral program where you can earn rewards by inviting friends to use the platform.

A scheduled payment allows you to set up a transfer to be sent automatically at a future date or on a recurring basis.